Agree with him or not, monthly guest Aaron Stokes has a point. Emotions are just as—if not more—contagious than the coronavirus. With your customers and employees looking to you as a leader, it's up to you to set the right tone.
A nearly 20-year veteran of the automotive repair industry, Aaron Stokes grew his business, AutoFix, from a one-car garage to a six-shop operation that is widely regarded as one of the top repair businesses in the country. Stokes, the founder of Shop Fix Academy, is an operational guru with a unique business and leadership philosophy that has led his business to great heights.