The chat platform, Openbay Otis, now allows consumers to perform self-service searches for tires, retrieve tire pricing and availability information, and book installation service appointments.
June 18, 2020—Openbay's online chat platform is now outfitted with a tire catalog and new updates, according to a press release.
The chat platform, Openbay Otis, now allows consumers to perform self-service searches for major tire brands, retrieve tire pricing and availability information, and book installation service appointments. According to the release, this is the first online chat platform to be able to access a tire catalog.
Openbay also released Otis Banners, which allows businesses to display messages or promotions atop of the Otis chat window. Important information can be conveyed to website visitors, such as safety precautions a business is taking to service vehicles during the COVID-19 pandemic.
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