July 13, 2018—Epicor Software Corporation introduced the Epicor PartExpert GFX eCatalog interface.
The Epicor PartExpert GFX eCatalog is designed to help users provide a superior customer experience in every parts and service interaction.
The interface enhances traditional, menu-driven lookup prompts with new, detailed system visualizations featuring embedded part intelligence. Rather than requiring keyed prompts to drill down to a specific part, the GFX interface allows users to more easily identify available aftermarket and original equipment parts represented within corresponding vehicle system diagrams.
By clicking on the brake system visualization for a late-model import application, for example, the user will see an exploded view of all system components—rotors, calipers, brake pads, hardware, etc.—along with available original equipment (OE) and aftermarket part numbers. Clicking on a part within the exploded view automatically performs a catalog lookup on that component.
This highly intuitive design helps users quickly visualize part location and design and identify related parts that might be needed to complete a repair. Product images, installation instructions, warranty details, and other value-added content also is available with a single click.