Nov. 3, 2017—Identifix, a subsidiary of Solera Holdings, Inc., has teamed up with eBay Motors, to introduce “Virtual Tech.” The new service will connect the growing DIY market with ASE-certified technicians as consumers research cost effective and accurate parts and repairs.
Virtual Tech will provide a hotline to technicians as buyers shop for parts and installation expertise. A 10-minute phone call with a certified ASE technician will cost $19.95, and a 20-minute phone call with a Master ASE Technician will cost $49.95.
Virtual Tech sessions can be purchased alongside parts purchased on eBay.
“The Identifix Virtual Tech hotline is one more way for online shoppers to make informed decisions when shopping for parts to upgrade or repair a vehicle,” said Cris Hollingsworth, general manager of Solera Global Service, Maintenance, Repair and Enterprise Solutions.
Identifix helps customers fix vehicles faster and with a higher level of accuracy. Catering to this growing market, the Virtual Tech hotline is the latest of several products offered by Identifix to eBay customers, and it will be one more solution to help customers who need additional guidance fix vehicles faster and with a higher level of accuracy.