Oct. 31, 2017—Epicor Software Corporation, a provider of industry-specific enterprise software to promote business growth, introduced an innovative mobile “Smart Inspection” tool that guides automotive service professionals through detailed vehicle inspections and generates custom-branded inspection reports that can be delivered to the customer.
The optional new tool is available to shops using the Epicor Integrated Service Estimator (ISE) solution, a web-based service estimating and parts sourcing interface that can be used on its own or in conjunction with many popular shop management systems.
The new Epicor ISE Smart Inspection tool will be demonstrated in the Epicor booth (#2238) during this week’s Automotive Aftermarket Products Expo (AAPEX) in Las Vegas.
Designed for use with tablet computers, the Smart Inspection feature enables automotive service professionals to record the condition of key systems and components during any of several pre-packaged, vehicle-specific inspections. This information, along with digital photos documenting areas of concern, can then be imported into the shop’s point-of-sale software. The new tool also enables users to generate custom-branded vehicle inspection reports, along with corresponding service recommendations, that can be shared with the vehicle owner at the service desk or via email.
“Epicor ISE software is helping thousands of oil-and-lube, tire and general service shops increase their mechanical sales by making service writers more productive and accurate in finding and pricing parts and estimating labor,” said Scott Thompson, vice president, automotive, analytics and content, Epicor Software. “Now these benefits can extend to the technician, who can save time while providing detailed, professional inspection reports that will help consumers make confident, informed decisions.”
The Epicor ISE solution offers users immediate access to virtually all the information necessary to estimate and complete most mechanical repairs or services while also providing access to parts availability and local pricing information—all without picking up the telephone. Parts, labor and pricing information can be automatically imported into estimates, work orders and invoices. The ISE solution is powered by the Epicor replacement parts database as well as popular repair and maintenance packages, aftermarket flat-rate labor guide, OEM-recommended vehicle service intervals information, a VIN decoder, cross-reference parts database, and more.
