Oct. 23, 2017—To better assist shop owners with their production management, marketing tactics and leadership styles, Ratchet+Wrench has compiled a short list of essential business-building material from some of its favorite sources.
To Be a Great Leader, You Have to Learn How to Delegate Well — Harvard Business Review
One of the most difficult transitions for leaders to make is the shift from doing to leading. To ease into that transition, you have to raise the ceiling of your leadership potential and extend your presence through the actions of others.
5 Ways to Improve Company Culture Through Office Design — Inc. Magazine
Distractions occur more often than not in the work place, but there are some ways to minimize that and work on other aspects of your business. Improving company culture to ensure productivity and engagement may be as simple as adjusting the physical workspace.
If you are just starting out or looking to increase your shop's social media presence, be sure to do your research and understand that every post you craft serves as a peek into your brand and your interests.
These Four Speaking Habits Are Ruining Your Authenticity — Fast Company
Customer service is an integral component that determines your shop's success. Your front office personnel represents your brand, so it's important you and your team know what to avoid when interacting with customers.
When you think of what makes a leader effective, one of the first traits anyone names is vision. An effective leader has to see what others haven't thought of yet. But what about their team? At his or her core, a leader has to be able to manage change. Leaders also need to enable their teams and organizations to embrace and enact that vision.