In this episode, Carolyn Coquillette talks about how she founded Shop-Ware while running her shop, Luscious Garage.
We discuss:
- 1:15: The pain points that conceived the idea for Shop-Ware
- 4:45: Going from analog to digital platforms in her career
- 5:48: Why shops are hesitant to go full digital on software
- 8:35: How she decided to create software for the industry
- 16:01: What's under the hood of Shop-Ware's automotive shop software?
- 21:09: The importance of tracking KPI and using the right software
- 23:23: Is scalability a factor in choosing software?
- 25:40: What to look for in shop management software
- 29:00: What Carolyn loves about helping shop owners grow
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