Podcast: Identifying Shop Inefficiencies w/ Alex Bunkers

Sept. 6, 2022

Tekmetric's Alex Bunkers takes a deep dive into a white paper she wrote called, “Quantifying Inefficiencies in Your Shop.”

In this episode, Alex Bunkers, head of operations at Tekmetric, joins Ratchet+Wrench to take a deep into a whitepaper she wrote called, “Quantifying Inefficiencies in Your Shop,” which is aimed at “helping shops maintain a strong awareness of every aspect of the shop, from inventory management to proactively keeping up with KPIs."

We'll discuss:

  • 0:53:An overview of the whitepaper
  • 2:30: Analog shops and how they keep records
  • 4:08: Benefits of using shop management software
  • 5:39: A case study on Mike's Auto Repair
  • 7:19: Should any shop not be on a digital platform in 2022
  • 8:08: The most important and most overlooked KPIs
  • 9:52: 3 Steps to promote shop growth
  • 14:58: How to improve shop workflow
  • 15:57: Tracing trends and proactive metrics
  • 17:48: Long-game strategies for applying shop data
  • 18:16: What shops lose by not tracking KPIs.

Get your copy of the whitepaper

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About the Author

Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

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