Right now, shops across the country are experiencing record months and years. But as these shops experience all-time high car counts and ticket averages, there's plenty of room for potential profit to become missed opportunities.
As business picks up, do you really have the processes to match? Desert Car Care's Frank Leutz explains why the devil is in the details, how to protect your processes as you grow, and how improper documentation could be ultimately costing you.
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