• Magazine
  • Subscribe
  • Advertise
  • RW Management Conference
  • All-Star Award
  • 2024 Industry Survey Report

    • Kimanzi Constable

    WinnieVinzence
    A service advisor hands a customer her keys.
    Getty Images: Joe Belanger
    Direct mail is a strong option for shops looking to get attention from customers.
    Adobe Stock Images
    Website for shops growth
    Adobe Stock Image
    Digital vehicle inspections are a great way for shops to show customers problem areas on their vehicles. They also can help service advisors work with customers to schedule deferred work based on the results.
    0123-Toolbox-1-1
    Finding-the-right-mentor-1