Innovate: The Power of Process Maps

March 22, 2019

Bruce Howes is the owner of Atlantic Motorcar Center in Wiscasset, Maine. For years, Howes has used process maps to train his staff, run his shop, and ensure success. 

Sponsored by:

Bruce Howes is the owner of Atlantic Motorcar Center in Wiscasset, Maine. For years, Howes has used process maps to train his staff, run his shop, and ensure success. 

Bruce sent Ratchet+Wrench a process map for creating process maps, and much more; look for it and more info on the process map process in the June 2019 issue of Ratchet+Wrench. 

Subscribe to Ratchet+Wrench Radio on your platform of choice:

Sponsored Recommendations

Strategies to Increase Profits and Traffic at Your Repair Shop

Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Establish and track your KPIs: Gross Profit on Labor

Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track