This week on Ratchet+Wrench Radio, Erin Vaughan, owner of Kinetic Auto Service in Regina, Saskatchewan, stops by to talk about how her shop instituted a four-day workweek.
Earlier this spring, Vaughan made the decision and she discusses how she arrived at it, and also discusses:
How the shop's days and weeks are structured
Consulting the team and how they've responded to the change
What she's learned about workflow management in a four-day week
Whether KPI has been affected and how productivity has changed
Training her clients and eliminating waiters completely
Short weeks as a means to attract new talent
How owners looking to try a four-day workweek can get started
Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
![Microsoft Teams Image[66]](https://img.ratchetandwrench.com/files/base/ebm/ratchetandwrench/image/2023/06/MicrosoftTeams_image_66_.647e379165349.png?auto=format,compress&fit=max&q=45&w=250&width=250 "Microsoft Teams Image[66]")
