Podcast: Giving a Voice to Everyone in the Industry | Tara Topel

Sept. 12, 2023

While diversity, equity, inclusion and representation have become political buzzwords, the concepts properly understood and executed are essential for the industry to thrive and for shops to grow.

Chris Jones

In this episode of Ratchet+Wrench Radio, Tara Topel of Topel's Service Center tackles the tough topics of diversity, equity, inclusion and representation. We look at it from the lenses of gender, ethnicity and ability (those with handicaps mentally and physically) and discuss how to encourage education and involvement so that shop owners and their personnel can be mindful of every customer and of one another.

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About the Author

Chris Jones | Editor

Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.