• Magazine
  • Subscribe
  • Advertise
  • RW Management Conference
  • All-Star Award
  • 2024 Industry Survey Report
    1. Multimedia
    2. Podcasts

    Podcast: Opening the Lines of Communication (Replay)

    Feb. 14, 2024
    In this episode, Deanna Baumgartner talks about why your team won't give you feedback and how to fix it.
    Rae Images
    65cc2955d27d5d001ef8cac9 Rw Radio Social Media Deanna2

    In this replay episode from 2022, Deanna Bumgardner from Employer's Advantage LLC joins Ratchet+Wrench Radio to talk about being an emotionally intelligent shop owner when soliciting feedback from your team, why your team fears opening up in the first place, and tips for creating an environment of open communication.

    Subscribe to Ratchet+Wrench Radio on your platform of choice:

    About the Author

    Chris Jones | Editor

    Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

    Email

    Continue Reading

    Sponsored Recommendations

    Strategies to Increase Profits and Traffic at Your Repair Shop

    Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

    Download: Lessons in ADAS

    As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

    Establish and track your KPIs: Gross Profit on Labor

    Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

    Find the right shop management system to boost your efficiency

    Get Organized - Find the right shop management system to aid in efficient scheduling, communication and payment processing