Podcast: Turning Comebacks Into Opportunities

May 1, 2024
In this episode, Kendall Warnock, owner of A1 Automotive in Lincoln, Nebraska, talks about how the right approach to comebacks can turn upset customers into raving fans.

In this episode, Kendall Warnock of A1 Automotive in Lincoln, Nebraska, talks about how auto repair shop owners can turn comebacks and upset customers into raving fans. 

He also talks about his humble beginnings growing up poor on a reservation and how that became the catalyst to how he learned to treat people and why he cares so much about his customers, team, and community. 

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