VIDEO: The Modern Customer Experience with Greg Buckley
May 1, 2020
Utilize technology to streamline your business and attract the modern customer.
Today’s customer is completely different than in the past. In today’s need-it-now society, meeting high expectations is key to retention. Greg Buckley shares with attendees of the 2019 Ratchet+Wrench Management Conference how to win over the modern customer. Buckley focuses on the ways technology can be used to streamline business; key trends in technology; and how to budget effectively to make the purchases you need to take your shop to the next level.
The Ratchet+Wrench Management Conference features some of the industry’s top operators speaking on topics ranging from operations management to brand marketing. The three-day event touts more than 40 strategy sessions and countless networking opportunities in a peer-to-peer learning environment proven to help shop decision-makers gain tangible strategies to implement in their businesses on Day 1. For information on the 2020 Conference, held Sept. 17-19 in downtown Minneapolis, visit rwconference.com.
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