Based on the 2022 Ratchet+Wrench Industry Survey, the most common type of shop is an independent general repair shop in the Midwest that does between $1 million and $2.5 million in annual revenue. The majority of respondents reported shop square footage in the 2,000-4,999 range with a staff of 3-6 employees, including themselves. The shops have 5-6 bays and 3-4 lifts.
Shop Type
- Independent: 84%
- MSO: 11%
- Franchise: 4%
- Dealers: 1%
Shop Specialty
- Hybrid repair: 32%
- EV repair: 13%
- Diesel repair: 28%
- Transmission repair: 24%
- Domestic repair: 78%
- Import repair: 77%
Annual Revenue:
- Under $250,000: 8%
- $250,000-$499,999: 12%
- $500,000-$749,999: 12%
- $750,000-$999,999: 15%
- $1,000,000-$2,499,999: 38%
- Over $2,500,00: 11%
- Unknown: 4%
Shop Size
- Under 2,000: 8%
- 2,000–4,999: 42%
- 5,000–9,999: 36%
- 10,000–14,999: 9%
- Over 15,000: 5%
Number of Employees
- 1-2: 13%
- 3-4: 22%
- 5-6: 22%
- 7-8: 15%
- 9-10: 11%
- 11 or more: 17%
Number of Bays
- 0: 1%
- 1–2: 6%
- 3–4: 24%
- 5–6: 25%
- 7–8: 20%
- 9 or more: 24%
Bold green text indicates an increase of greater than 5% from the previous year
About the Author
Chris Jones
Group Editorial Director
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
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