Study: Automakers Hold Recalls To Reduce Negative Attention

March 5, 2021
The study found that many recalls are announced in clusters, suggesting a possible pattern to recall announcements.

March 5, 2021—An new academic study found automakers wait until they can blend into a crowd of other recalls before announcing their own, Car and Driver reported. 

The study found that 73 percent of recalls are announced in clusters, suggesting that there is a pattern to recall announcements, rather than recalls being randomly called.

The clustering of recalls reduces the attention paid to any specific recall, thus lessening the negative impact on the stock price and the company’s public perception.

The recall clusters lasted for 34 days on average, and during those periods, an average of 7.6 recalls were announced. The "leading" automaker that prompted a cluster experienced a 67 percent larger penalty in stock price than other automakers that announced recalls shortly thereafter. 

The study, entitled “Hiding in the Herd: The Product Recall Clustering Phenomenon,” examined 3,117 automotive recalls over 48 years, from 1966 to 2013.
 

About the Author

Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

Sponsored Recommendations

Strategies to Increase Profits and Traffic at Your Repair Shop

Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Establish and track your KPIs: Gross Profit on Labor

Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track