Mitchell 1 Hosts Sold Out Spring Management Workshop in Philadelphia

May 7, 2025
The sold-out, two-day event saw service advisors and shop owners gather for training on the Manager SE and ShopKey shop management systems.

Mitchell 1 recently hosted its spring shop management workshop in Philadelphia, Pennsylvania.

The sold-out, two-day event saw service advisors and shop owners gather for training on the Manager SE and ShopKey shop management systems. Workshops were led by Tim McDonnell, senior product marketing manager for Manager SE, and Dan Johnson, product manager for Manager SE software.

Functions of Manager SE 9.2 and other recent releases were covered, including the new Job View feature that streamlines how shops manage estimates, invoices, and deferred work, and the Expanded Revisions feature that builds on the Job View foundation in Manager SE 9.2.

Attendees were also trained in program setup, inventory and parts ordering (including access to multi-supplier aftermarket catalogs), a reports overview, advanced transactions, and best practices throughout. A computer lab was also available for one-on-one discussion with product specialists.

A session was also held on how Mitchell 1’s SocialCRM shop marketing services integrate with its shop management software.

“We would like to thank everyone who joined us in Philadelphia for our latest Mitchell 1 Shop Management Workshop,” said McDonnell. “Over the two days, attendees gained a deeper understanding of the software’s advanced features, increasing the value of their shop’s software investment. Equally valuable was the interaction between the Mitchell 1 product specialists and attendees—sharing tips, strategies and real-world experiences. The connections and friendships formed over the two days were truly priceless.”

About the Author

Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

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