Podcast: The Road to Repair - Why the Customer Journey Starts Online

May 30, 2025

In this episode of Rachet+Wrench Radio, sponsored by SHOP-WARE, Editor-in-Chief Ivan Rioja-Scott sits down with Cavan Robinson, VP of Vehlo, to talk about how SHOP-WARE can help improve your shop’s efficiency and bottom-line results. By using a streamlined cloud-based platform, you can significantly improve customer service while ensuring your shop runs seamlessly, boosting car counts, average repair orders and technician efficiency. 

Join us as we uncover how quickly and easily a system can be installed to get your shop on the road to higher efficiency and productivity.