April 25, 2014—Snap-on Diagnostics on Thursday announced that it has added a new search technology to its ShopKey Pro repair information system.
The OneSearch search technology integrates data from the SureTrack diagnostics resource to help technicians improve diagnostic accuracy and reduce repair time.
Snap-on said the function streamlines the search process to deliver categorized repair information and experience-based information together in a single-point lookup.
“Combining OEM and experience-based information in OneSearch provides immediate visibility to complete content to help technicians quickly solve the repair problems for the vehicles in their service bays,” said Mark Schaefer, director of marketing, Snap-on Diagnostics. “Vehicle-specific data in SureTrack is generated from millions of successful fixes from professional technicians and consolidated from numerous sources, eliminating the need for technicians to log in multiple times to access different sources to gather and analyze information.”
