Repair Life

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Staying Busy and Striving for Excellence

Dec. 27, 2019

Steve McAtee of Madison Auto Service in Madison, Ind. balances quality workmanship and a strong desire to continue learning.

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A Community Focus

Maraya King

Sept. 30, 2019

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Making Customers Feel Comfortable in the Shop

Kiley Wellendorf

July 16, 2018

Making sure customers are comfortable at the repair shop can leave a lasting impression. Here's how one shop owner has bred a culture that keeps that in mind.

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Market Your Mentality

May 17, 2018

Constant networking with customers and other local organizations has helped Dena Ganje create some major buzz around her shop.

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Steps to Promote Business in the Community

Melissa Steinken

June 30, 2017

How a lover of the arts attracts customers into her repair shop.

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Shifting Perspective

Travis Bean

Feb. 1, 2017

Alex Whitney dedicates his daily schedule to improving operations for employees and customers. He broke down that approach for Ratchet+Wrench.

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Invested in Others

Travis Bean

Dec. 1, 2016

Dwayne Myers Co-Owner and CFO Dynamic Automotive

Repair Life

The Importance of Contingency Plans

Travis Bean

Nov. 16, 2016

Industry consultant Maylan Newton discusses the lessons he learned from a traumatic accident and how he is using it as a model for shops

Repair Life

How I Work: Suzette Burgess

Travis Bean

Nov. 1, 2016

As executive secretary for Pro Auto Care, Suzette Burgess combines her giving nature with business know-how to keep profits up and morale high. She breaks down what makes her ...