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10 Missions

1019_TB1

7 Tips to Become a More Effective Listener

How to get the most out of your interactions with customers

Sept. 25, 2019

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Ratchet+Wrench is the resource for auto care and service center owners, operators, and managers to lead cutting-edge operations. It equips readers with the most progressive shop management strategies, tactics, and tools for future success through stories from real industry professionals and experts on issues that matter most to the automotive aftermarket.

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