This Week in Business Strategies

Nov. 15, 2021

This week's roundup discusses how to combat inflation, smart hiring strategies and perfecting a loyalty program. 

Nov. 11, 2021—To better assist shop owners with their business-building tactics Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.

Inflation Hit Its Highest Peak in 30 Years. Here's One Way Businesses Are CopingInc. 

With higher prices for everything from gasoline to food, businesses are finding creative ways to stretch their resources.

A Healthy Approach to Hiring That Actually WorksEntrepreneur

Good cultural matches leads to higher retention. Develop your team from within.

How to Make Your Loyalty Program Pay OffHarvard Business Review  

A study of 2 million transactions at one retailer shows how companies often chase the wrong customers.

About the Author

Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

Sponsored Recommendations

Find the right shop management system to boost your efficiency

Find the right shop management system to aid in efficient scheduling, communication and payment processing

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track

Establish and track your KPIs: Technician Productivity

WHAT IT IS: Technician productivity refers to the time a technician is available to work measured against the actual time spent working on positive cash flow repair orders. Tracking...

Empower your technicians with the right tools for efficient repairs

Foster a highly motivated and efficient team to get vehicles out the door faster