June 28, 2021—To better assist shop owners with their leadership styles, Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.
3 Keys to Managing Your Emotional Triggers at Work — Inc.
It's easy to overreact when you're emotionally triggered. But if you want to be a true leader, you need to become an effective communicator.
3 Leadership Lessons to Learn From Elon Musk — Entrepreneur
The Tesla and SpaceX founder knows how to use everything, even setbacks, to his advantage.
Words and Phrases to Avoid in a Difficult Conversation — Harvard Business Review
When you’re in the middle of a difficult conversation, it’s common to focus solely on yourself: your ideas, your viewpoint, your feelings. But a “me-centric” approach can backfire.
