May 12, 2021—A Meineke franchise in Washington state will pay a $12.5 million settlement in a customer lawsuit.
The Associated Press reports that the customer claimed the Meineke shop's inspection missed a "malfunctioning tire" that caused a crash. The crash left the customer with a traumatic brain injury after she was thrown from the vehicle.
The customer now uses a wheelchair for mobility.
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The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.