AutoServe1 is hosting the third part of its Shop Floor Battleground series, with a webinar entitled, "Providing Service While Selling Time."
Visit here to sign up for the class.
"There is a tendency on the part of our industry to focus on how many cars we can fit in to our shop in a day, or to focus on how many services or types of parts we can sell in a given week or month," the description for the class reads. "Even if we focus on labour time, we still can’t seem to get paid for all the time we spend on our customer’s vehicles. This webinar will be a paradigm shift for you. You will learn that even though your primary goal is to serve your customer well, you need systems to ensure you are paid for every minute of your day. Imagine what an extra hour per technician per day at your labour rate would do for your bottom line."
The webinar will be hosted by Murray Voth, a 25-year veteran of the auto service industry has worked with hundreds of shops across the continent. In addition, he has provided systems and training that has freed them up from having to work in the business, to working on the business, and the flexibility to come and go as they need. Murray’s specialty is leadership and motivation.
