Based on the 2022 Ratchet+Wrench Industry Survey, the most common type of shop is an independent general repair shop in the Midwest that does between $1 million and $2.5 million in annual revenue. The majority of respondents reported shop square footage in the 2,000-4,999 range with a staff of 3-6 employees, including themselves. The shops have 5-6 bays and 3-4 lifts. 

Shop Type

• Independent: 84%
• MSO: 11%
• Franchise: 4%
• Dealers: 1% 

Shop Specialty

• Hybrid repair: 32%
• EV repair: 13%
• Diesel repair: 28%
• Transmission repair: 24%
• Domestic repair: 78%
• Import repair: 77%

Annual Revenue: 

• Under $250,000: 8%
• $250,000-$499,999: 12% 
• $500,000-$749,999: 12%
• $750,000-$999,999: 15%
• $1,000,000-$2,499,999: 38% 
• Over $2,500,00: 11%
• Unknown: 4%

Shop Size

• Under 2,000: 8%
• 2,000–4,999: 42% 
• 5,000–9,999: 36%
• 10,000–14,999: 9%
• Over 15,000: 5%

Number of Employees

• 1-2: 13%
• 3-4: 22%
• 5-6: 22%
• 7-8: 15%
• 9-10: 11%
• 11 or more: 17%

Number of Bays

• 0: 1%
• 1–2: 6%
• 3–4: 24%
• 5–6: 25%
• 7–8: 20%
• 9 or more: 24%

Bold green text indicates an increase of greater than 5% from the previous year