Based on the 2022 Ratchet+Wrench Industry Survey, the most common type of shop is an independent general repair shop in the Midwest that does between $1 million and $2.5 million in annual revenue. The majority of respondents reported shop square footage in the 2,000-4,999 range with a staff of 3-6 employees, including themselves. The shops have 5-6 bays and 3-4 lifts.
Shop Type
Independent: 84%
MSO: 11%
Franchise: 4%
Dealers: 1%
Shop Specialty
Hybrid repair: 32%
EV repair: 13%
Diesel repair: 28%
Transmission repair: 24%
Domestic repair: 78%
Import repair: 77%
Annual Revenue:
Under $250,000: 8%
$250,000-$499,999: 12%
$500,000-$749,999: 12%
$750,000-$999,999: 15%
$1,000,000-$2,499,999: 38%
Over $2,500,00: 11%
Unknown: 4%
Shop Size
Under 2,000: 8%
2,000–4,999: 42%
5,000–9,999: 36%
10,000–14,999: 9%
Over 15,000: 5%
Number of Employees
1-2: 13%
3-4: 22%
5-6: 22%
7-8: 15%
9-10: 11%
11 or more: 17%
Number of Bays
0: 1%
1–2: 6%
3–4: 24%
5–6: 25%
7–8: 20%
9 or more: 24%
Bold green text indicates an increase of greater than 5% from the previous year
Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
