Running a Shop

Numbers: The Average Shop in 2022

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Numbers average shop-1.jpg

Based on the 2022 Ratchet+Wrench Industry Survey, the most common type of shop is an independent general repair shop in the Midwest that does between $1 million and $2.5 million in annual revenue. The majority of respondents reported shop square footage in the 2,000-4,999 range with a staff of 3-6 employees, including themselves. The shops have 5-6 bays and 3-4 lifts. 


Shop Type

  • Independent: 84%
  • MSO: 11%
  • Franchise: 4%
  • Dealers: 1% 


Shop Specialty

  • Hybrid repair: 32%
  • EV repair: 13%
  • Diesel repair: 28%
  • Transmission repair: 24%
  • Domestic repair: 78%
  • Import repair: 77%


Annual Revenue: 

  • Under $250,000: 8%
  • $250,000-$499,999: 12% 
  • $500,000-$749,999: 12%
  • $750,000-$999,999: 15%
  • $1,000,000-$2,499,999: 38% 
  • Over $2,500,00: 11%
  • Unknown: 4%


Shop Size

  • Under 2,000: 8%
  • 2,000–4,999: 42% 
  • 5,000–9,999: 36%
  • 10,000–14,999: 9%
  • Over 15,000: 5%


Number of Employees

  • 1-2: 13%
  • 3-4: 22%
  • 5-6: 22%
  • 7-8: 15%
  • 9-10: 11%
  • 11 or more: 17%


Number of Bays

  • 0: 1%
  • 1–2: 6%
  • 3–4: 24%
  • 5–6: 25%
  • 7–8: 20%
  • 9 or more: 24%


Bold green text indicates an increase of greater than 5% from the previous year

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