Todd Hayes, the esteemed Chief Operating Officer (COO) of Adams Automotive "World Class Service," is a prominent figure in the automotive industry. His career, spanning over three decades, showcases him as an entrepreneur, business leader, and celebrated media personality, known for his dedication, innovation, and commitment to excellence.

Beginning in 1986 with Mobile Car Care, Todd's visionary spirit and strategic acumen led to rapid expansion across Texas. His partnership with Retail & Restaurant Growth Capital, L.P. (RRGC) and Cardinal Investment Co. marked a strategic evolution. In 2002, he founded RepairOne, turning it into a multi-million-dollar auto repair service center renowned for customer satisfaction and profitability, thanks to his insights and commitment.

In the media, Todd hosted the "Auto Show Special" on national radio in Houston, Texas, earning the Wheel Award from the Detroit Press Club Foundation. His roles include a newspaper columnist for the Houston Chronicle, President of the Texas Auto Writers Association, and creator of Test Drive TV for CBS and "Test Drive" for United Airlines, leaving a significant mark in media.

As COO of Adams Automotive, Todd's leadership is marked by revenue growth and commitment to superior service. His career reflects the power of innovation, dedication, and the pursuit of excellence, making him a revered figure in the automotive world.

August 2012 Ratchet+Wrench

Related

Shop View: Ironwood Automotive

Broski: Building Customer Trust: The Key to Effective Service Advisor Calls

Trending

Sodhi: Shop Design That Sells

How to Talk to Your Customers About ADAS Calibration

Callahan: SOPs: My Frenemy and Your Training Lifesaver