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This Week in Business Strategies

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Feb. 4, 2019—To better assist shop owners with their production management, marketing tactics and leadership styles, Ratchet+Wrench has compiled a short list of essential business-building material from some of its favorite sources.

3 Phrases That Make Your Customers Think No One Knows What's Going on at Your CompanyInc.
If you hear (or are teaching) your service reps to say these things, chances are, you need to come back to your core tenets and see how your company can do better.

How to Unlock Your Team’s CreativityHarvard Business Review
Harvard Business Review met with an executive vice president of a Fortune 500 company who has built many national and global teams, and who serves as a highly inspirational leader for her organization and industry. Without reservation, she told Harvard Business Review that being creative and innovative are the top critical success factors — not only for companies, but for leaders and their teams. 

Why It Is So Hard to Be an Authentic LeaderFortune
Companies are recognizing that having authentic leaders at all levels results in superior long-term performance and reduces the impact of the so-called jerks who have caused so many problems.
Everyone experiences fear. What defines you is how you face it. Entrepreneur asked these successful entrepreneurs and Advisors in The Oracles to to explain how they manage their biggest fears.

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