Top Repair Software Vendors Announced

Nov. 27, 2019

FeaturedCustomers awards Mitchell 1 highest overall customer success score.

November 27, 2019—FeaturedCustomers released the 2019 Fall Auto Body & Repair Software Customer Success Report to give prospects better insight on which Auto Body & Repair Software would work best for their business according to real customer references.

The highest rated vendors according to the 2019 Fall Auto Body & Repair Software Customer Success Report are:

Market Leaders – Mitchell 1, Automotive Management Solutions, and AutoServe1 were given the highest “Market Leader” award. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size.

Top Performers – Nexsyis Collision and Scott Systems were awarded “Top Performer” honors. Top Performers are vendors with significant market presence and enough customer reference content to validate their vision. Top Performers products are highly rated by its customers but have not achieved the customer base and scale of a Market Leader relative to company size.

Rising Stars – Andreoli Software, FastTrak Auto Shop Management Systems, and GEM-CAR were awarded the “Rising Star” honor. Rising Stars are vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence.

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