Report: Parts Availability Affecting Shops
May 19, 2020—A new IMR Inc. study shows that 49 percent of shops have experienced disruption in getting parts during the coronavirus pandemic, according to a press release.
According to the release, 84 percent of the 400 shops—urban, suburban, and rural—interviewed reported they have experienced a decrease in revenue due to the pandemic. Of those shops, 60.4 percent responded that they don't know when revenue levels may return to normal.
Conversely, 30.8 percent of respondents said they have rarely experienced disruption during the pandemic, with a majority of these shops being in urban (34.8 percent) or suburban (31.4 percent) locations, according to the report.
In addition, some shops reported that they had to source parts outside of their normal supplier due to these disruptions. Of those shops that switched suppliers, 49.4 percent cited their top reason for switching was that their regular supplier didn’t have the parts they needed.