ARO Pandemic Trends

A common trend going on in auto repair shops during the height of the pandemic was a spike in their ARO. Now that stay-at-home orders are being lifted, ARO is gradually declining back to what it was before. 

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This Week in Business Strategies

Times of crisis are ripe with opportunity to remember that we are in control of our own thoughts, which in turn control our emotions and our actions. Read this article and more in Ratchet+Wrench's weekly news round-up. 

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face mask

Grow: An Additional Profit Center

Face masks have become a wardrobe staple. In order to put customers at ease and keep employees safe, wearing them is essential during the pandemic. It can also be a great additional profit center to your auto repair facility.

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Automakers Slowly Reopening Plants

Ford, General Motors, and Fiat Chrysler all plan to reopen North American factories on May 18, a test of whether workers across a range of industries can return to factories in large numbers without a resurgence of COVID-19 infections.

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CCI Drops Amid COVID-19

Mike Chung, director of market intelligence for the Auto Care Association, found that the Consumer Confidence Index (CCI) has dropped to 86.9 for April 2020, which is down by 34 percent from 130.7 in February 2020. This is officially the lowest level since 2014 and at a steeper rate than in the 2006-2008 timeframe.

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