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Running a successful auto repair shop isn’t just about having the right tools and equipment—it’s about having the right people with the right skills.

Changing the mindset around training technicians will impact the future of the industry.

Finding and keeping the best employees requires time, structure, growth, and opportunities.

Communicating effectively with your customers includes having the right tone and body language.

There are different levels of business growth, but really reaching your potential as shop owner starts with change from within.

Understanding the client's needs and giving them undivided attention will foster a long-term relationship.

The deglobalization trend has been happening for the past decade. The question is how can we capitalize on it.

Creating a winning culture starts by hiring the right people.