Editor's Letter

Some KPIs are simple numerical statistics, but the ones that are not can really influence employee satisfaction.

The art of listening is an undervalued soft skill that can help us win every day.

Numbers can show us a different, non-emotional reality.

Creating a sense of belonging and a place to thrive and grow is what shop culture is about.

The importance of maintaining the baseline when the going gets tough to overcome the odds and realize your dream.

Where we spend our time is relevant to the level of success we can achieve. The best organizations know this and build around their people.

The most effective leaders are those who know their strengths and realize the benefit of surrounding themselves with people who demonstrate talent where they lack proficiency....