Podcast: Building a Training Program That Actually Works
Training shouldn't end when the class does. Ellie Pentland of Throttle Muscle shares how repair shop owners can build more effective training programs by setting clear goals, keeping employees focused and following up consistently.
About the Author
Tom Valentino
Tom Valentino is the editor of National Oil and Lube News. A graduate of Ohio University, he has more than two decades of experience in newspapers, public relations and trade magazines, covering everything from high school sports to behavioral health care. Tom’s first vehicle was a 1990 Mazda 626, which he used to deliver pizzas in the summer after graduating high school. Today, he drives a 2019 Jeep Compass, which usually has a trunk full of his daughter’s sports gear. In his spare time, Tom is an avid Cleveland sports fan and a volunteer youth sports coach.
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