Have you met the winners of the 2021 Best Workplaces yet?
Levon Arnold, owner of Long Arm Mechanics and this year's winner for shops with fewer than 10 employees, shares how the shop has built a tight-knit team with the collaborative creation of clear processes and procedures and a commitment to hiring the best fit—not the first fit.
From clearly defined roles to processes and procedures created through team collaboration, Arnold highlights the impact of hiring to create a culture where employees feel valued and empowered.
