Human Resources


G Trade
Human Resources

The SOP: How to Prevent Your Techs from Burning Out

March 4, 2024
Auto repair is hard work. For some techs, losing the passion boils down to a lack of appreciation and decreased learning opportunities. Jeff Compton, auto technician and host ...

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How to Mediate a Conflict Between Team Members

When personalities clash, how should shop owners handle it?
1223 Numbers Tenure Apprentices
Human Resources

Numbers: Are Shops Keeping Techs Longer?

Nov. 8, 2023
A closer look at technician tenure and whether shops are using apprenticeships to fill the void.
Social Media Policy
Human Resources

Preventing Facebook Faux Pas

Sept. 28, 2023
Is it time to implement a social media policy to protect your shop's reputation when employees go off-script online?
FG Trade
A young technician works with an older technician. As shops modernize, it's important for shop owners and older team members to embrace and train next-generation techs.
Human Resources

Understanding and Retaining Your Young Technicians

July 31, 2023
Developing young techs and helping them reach their goals is vital to the industry.
Running a Shop

5 Tips for Managing Difficult Employees

May 31, 2022
How shop owners and shop leaders can resolve workplace conflict in a healthy way.

Inside the Consumer Mind With UpSwell

Dec. 1, 2021
How to best prepare for the future of your business.
Running a Shop

Hiring Outside the Industry

Nov. 24, 2021
Finding talent in different places is necessary in today’s job climate. Here’s how to look.
Running a Shop

Increasing Your Net Profit Margins

Oct. 25, 2021
Driving up profit starts simple.