Endurance Campaign Aims To Build Trust in Repairs

Feb. 11, 2021
A recent AAA survey found that two out of three U.S. drivers were generally skeptical about repair shops.

Feb. 11, 2021—Endurance Vehicle Protection, a provider of vehicle service contracts, has established a national network of certified repair shops and mechanics to educate and empower confidence in drivers across the country, the company announced in a press release. 

“When my co-founder and I started Endurance nearly two decades ago, we saw an opportunity to differentiate our company from bad actors and to build a brand centered on service that drivers could really trust,” Paul Chernawsky, co-founder and CEO of Endurance, said in a statement. “We administer most of our plans, so unlike other sellers who hand off the contract once it’s signed, that’s really the point when our job begins. We’re with the customer from quote to claim, and I’m proud that we’ve paid out millions in claims over the past decade.”

A recent AAA survey found that two out of three U.S. drivers were generally skeptical about repair shops, which was often the result of one poor past experience. Some drivers are fearful that repair shops will recommend unnecessary repairs or overcharge for services.

Endurance, through its strategic partner RepairPal, hopes this campaign will elevate the reputations of automotive technicians in the U.S. 
 

Sponsored Recommendations

Strategies to Increase Profits and Traffic at Your Repair Shop

Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Establish and track your KPIs: Gross Profit on Labor

Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

Find the right shop management system to boost your efficiency

Get Organized - Find the right shop management system to aid in efficient scheduling, communication and payment processing