Steer by Mechanic Advisor Partners with Pit Crew Marketing

June 8, 2023
Shops can now retain customers and boost retention through reward programs.

Customer relationship management platform Steer by Mechanic Advisor announced its partnership with Pit Crew Marketing, provider of a robust reward and retention program designed to drive customer loyalty and repeat business.

The partnership allies two compatible businesses that will offer auto repair shops the ability to engage and grow customers through the Steer by Mechanic Advisor system while providing incentives like Pit Crew's eWardMe Auto Shop Rewards Program.

“We are incredibly excited to be partnered with a great company like Pit Crew Marketing, ” says Parker Swift, CEO of Steer and Mechanic Advisor, “The combination of Steer's CRM capabilities and Pit Crew Marketing's rewards program will revolutionize how our customers interact with their clients. We're confident this collaboration will lead to increased customer loyalty, improved retention, and together, making our customers more successful.”

About the Author

Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

Sponsored Recommendations

Strategies to Increase Profits and Traffic at Your Repair Shop

Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Establish and track your KPIs: Gross Profit on Labor

Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

Find the right shop management system to boost your efficiency

Get Organized - Find the right shop management system to aid in efficient scheduling, communication and payment processing