Two keynote speeches for the 2023 Ratchet+Wrench Management Conference will bring expert advice and tons of experience to bookend three days of immersive professional development.
The opening keynote will be given by Brian Moak of Illinois-based Heart Certified Auto Care. Moak is an entrepreneur and family man, as well as the owner of Heart, one of Chicagoland’s top-producing independently owned auto repair facilities. The business has been serving Illinois’ Northshore community for over 40 years. Moak grew up in the business, officially joining the company in 2004 and began running operations in 2009. Through his dedication to leading with authenticity, he has successfully enabled not only his auto repair business but several of his other business ventures to achieve record-breaking productivity.
Aaron Stokes will deliver the closing keynote. He has been in the automotive industry since 1999 and owns nine shops (and growing) in the Middle Tennessee Area. He is well known as the founder of Shop Fix Academy, one of the largest coaching organizations in the country that coaches operations reaching $1.2 billion in cumulative auto repair. Stokes' depth of knowledge can also be found through his monthly column in Ratchet+Wrench magazine, and his high-energy presentations always leave viewers with actionable advice.
The Ratchet+Wrench Management Conference is Sept. 20-23 in Aurora, Colorado, with more than 30 educational sessions. Registration and more information can be found at rwconference.com.
