Epicor, Ratchet+Wrench Hosting Webinar: "Winning the Battle for Bay Volume"
On April 6, Ratchet+Wrench and Epicor will be hosting an online event on the root causes behind today’s biggest shop challenges, and the proven strategies top operators are using to drive engagement, streamline workflows, and boost profitability.
Service shops are feeling the pressure like never before. Rising customer expectations, increasing operational complexity, and shifting digital behaviors have created new obstacles that can quickly erode profitability.
Today’s shops are struggling with:
- Lost revenue from missed follow-ups and decreasing customer loyalty.
- Slow or inconsistent estimating processes that delay approvals.
- Difficulty connecting with digital-first customers who demand speed and convenience.
- Limited clarity into which marketing efforts actually drive traffic and repair orders.
If these challenges sound familiar, you’re in good company. Shops across the industry are facing similar barriers as they work to capture more bay volume and stay competitive in a crowded marketplace.
Led by Epicor's Strategic Partnership Executive Al Hernandez, and Territory Manager Robert Whitehurst, the one-hour session will host insightful discussion on the most pressing issues impacting service shops today, and the strategies top operators are using to overcome them. We’ll break down the root causes behind these pain points and explore practical approaches for driving stronger customer engagement, streamlining workflows, and improving overall profitability.
Registration is now open for the online event, available here.