Numbers: Capitalizing on Opportunity

A look at DVI and its ability to help technicians highlight possible safety issues that need attention.
Feb. 22, 2023

Thanks to the thoroughness of digital vehicle inspections, technicians can help customers leave the lot with safer vehicles by using DVI to highlight what needs attention and when. Here’s the average amount of found work shop owners reported based on data from the 2022 Ratchet+Wrench Industry Survey. 

AVERAGE OPPORTUNITY* PER VEHICLE 

*avg amount of work found on a car, sold and unsold 

  • Below $800: 9% 
  • $800-$999: 12% 
  • $1,000-$1,100: 11% 
  • $1,200-$1,499: 14% 
  • $1,500-$1,999: 11% 
  • $2,000 and above: 9% 
  • Does not measure: 28% 
  • Does not know what this is: 6% 

About the Author

Chris Jones

Group Editorial Director

Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.

A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.

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