Inside Ford’s Commitment to Aftermarket Quality with Motorcraft

In this QuickChat, Chris Jones speaks with Kerri Petrillose, Ford Motor Company’s Motorcraft® brand manager. She shares her unique perspective on the needs of independent repair shops and why Motorcraft OEM parts continue to be a trusted solution in the Ford aftermarket. With a decade at Ford and firsthand experience in the shop world, Petrillose speaks directly to the challenges shops face in today’s repair landscape. 

She explains how OEM quality auto parts, like those from Motorcraft, are engineered for proper fit, long-term reliability, and reduced comebacks. Petrillose also dives into the unmatched Motorcraft warranty benefits: two years, unlimited mileage, and no commercial exclusions — ideal for demanding fleet vehicle parts needs. For shops looking to grow with the brand, Petrillose highlights the Professional Service Network (PSN), a free loyalty program offering training, rebates, and deeper access to Ford resources. 

Whether you're an established installer or new to the brand, this conversation reveals why Motorcraft is a smart, dependable choice for your shop. From OEM fitment to fleet durability, Motorcraft delivers the right parts at the right price, every time. 

Watch the full QuickChat to hear how Ford is supporting independent shops nationwide. For more information, visit www.fordpsn.com.