How this shop owner took what his father had built, letting his father’s legacy live on, while creating one of his own.

How adding the right people tripled profits in two years at this shop.

 Three groundbreaking businesses break down what makes their culture so great.

The Pridemore Brothers of Pride Auto Care go over why adding a director of training to their operation was well worth it.

Shop owner Rachel Spencer elaborates taking on many roles to grow her and her husband’s Texas shop.

Four shop owners share the strategies they put into place in order to guarantee a nurturing and strong shop culture.

A “management guru” in the industry gives advice on how to figure out employee’s individual motivation.

Don Seader, owner of World Wide Automotive, lays out why having a training budget in place is worthwhile.

Giving managers the freedom to run day-to-day operations helps owners focus on the bigger picture.

How a shop manager continues to form relationships with both customers and vendors.