Whether it be a shift in leadership structures, business knowledge or industry involvement—these three shop owners are now more successful in what they do because of the strategies they have implemented into their shops.
According to a survey by RepairPal Inc., locations with a high cost of living such as Hawaii and California were slotted as the worst areas for auto repair.
The data from the 2018 Ratchet+Wrench Industry Survey represents a cross-section of shops across the country and provides a glimpse into how the average shop performs, how its leadership manages the shop, and the tech and tools the shop uses.
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