A guide to targeting, acquiring and retaining your ideal customer.

Hosting an event is a great way to connect with customers—old and new.

Why not hire the last one you'll ever need?

NextGear allows any shop or technician to access BOLT ON’s suite of mobile repair solutions

HoodHub enables real-time remote diagnostics so auto shops can see every issue as it happens

Mitchell 1 has the tools, resources and know-how to bolster your shop's business and revenue

How to determine the value of partnership programs

In a time of crisis, the strongest leaders look for opportunity. 

Tips on appealing to parents and kids at your shop.

Create a pleasing lobby by appealing to your customer’s sensory needs.

How one shop partnered with Chick-fil-A to help the community through the pandemic’s toll.

Drive efficiency and profitability by combining leading OE-quality parts with the industry’s premier OEM repair information and software

From boat racing to auto repair, Randy Waitman knows that tech is king

When you think of customer service, what's the first thing that comes to mind? For a lot of people, especially Millennials and Gen-Zers, it's all about convenience; customers will go to the first place that can get them what they need. A way to provide that convenient, 24/7 service? Utilizing an online chat platform.

In this episode of the Grow segment, Ratchet+Wrench staff writer Abby Patterson sat down with Rob Infantino, founder and CEO of Openbay, about the opportunities that an online chat platform can bring to the table.

These simple solutions from ATI will bolster your bottom line