Sponsored By Kukui Blast Your AROs Skyward with KUKUI Text Connect March 1, 2021 Sponsored Content No Comments Text Customers to Galvanize CRMRead More
Sponsored By Kukui Achieve Website & Marketing Nirvana with KUKUI February 1, 2021 Sponsored Content No Comments Superior service and customization tools to help your shop find balance, insight and revenueRead More
Sponsored By Autoshop Solutions Ask the Expert Video: 5 Steps to Success in 2021 January 28, 2021 Sponsored Content No Comments In this special presentation from Autoshop Solutions, CEO and founder Danny Sanchez reveals the 5 steps to success in 2021.Read More
The New, Post-COVID Greeting December 31, 2020 Abby Patterson No Comments What operators have changed about their shop processes and how they’ve adaptedRead More
Sponsored By Parts Plus Achieve Higher ROs with the Parts Plus Car Care Center Program December 9, 2020 Sponsored Content No Comments Member shops receive myriad benefits, including access to RepairPal’s #1 referral systemRead More
Sponsored By Mitchell 1 Comprehensive Information Solutions to Simplify Your Shop December 1, 2020 Sponsored Content No Comments Mitchell 1 has the tools, resources and know-how to bolster your shop’s business and revenueRead More
Sponsored By Kukui Evolve Your Shop with Kukui December 1, 2020 Sponsored Content No Comments The All-in-One Success Platform will transform your businessRead More
Sponsored By Mail Shark Looking For Your Next Direct Mail Partner? December 1, 2020 Sponsored Content No Comments Why not hire the last one you'll ever need?Read More
Sponsored By AutoZone The Latest in Automotive Technology for Cutting-Edge Shops November 1, 2020 Sponsored Content No Comments AutoZonePro.com revolutionizes parts ordering and moreRead More
Secrets from the Outside November 1, 2020 Abby Patterson No Comments An acclaimed company from outside of the industry shares its secrets for the best customer service you can offer.Read More
Sponsored By Tekmetric How Vehicle History Helps Service Writers Stay In-Tune With Customers October 1, 2020 Sponsored Content No Comments History helps guests make better and quicker decisions Read More
Sponsored By BOLT ON TECHNOLOGY The Bolt On Effect October 1, 2020 Sponsored Content No Comments Technology won't solve all your problems—just most of themRead More
Sponsored By BOLT ON TECHNOLOGY Bottleneck: Low Car Count October 1, 2020 One Comment Breakthrough: More cars will not drive revenue; smart repairs willRead More
Sponsored By BOLT ON TECHNOLOGY Bottleneck: Lack of Customer Communication October 1, 2020 Sponsored Content No Comments Breakthrough: Be transparent with customers throughout the repair and follow up with them after their service.Read More
Phone Call Dos and Don’ts September 30, 2020 Abby Patterson No Comments The phone call mistakes to avoid and what to do instead.Read More
Sponsored By FRAM Talk to your Customers in the New Normal September 1, 2020 Sponsored Content No Comments As the world around us changes, so too has the way we communicateRead More
Sponsored By Kukui Always Forward August 24, 2020 Sponsored Content No Comments The right shop tool is more than a good or a serviceRead More
A Look Back, A Leap Forward August 4, 2020 Tess Collins No Comments With 100 issues under its belt, Ratchet+Wrench reflects on how the industry has and continues to evolve. Read More
Find Your Ideal Customer July 1, 2020 Tess Collins No Comments A guide to targeting, acquiring and retaining your ideal customer.Read More
Sponsored By Kukui The Calling Game July 1, 2020 Sponsored Content No Comments How to ensure timely and effective customer communicationRead More
4 Tips for Hosting an Event June 24, 2020 Abby Patterson No Comments Hosting an event is a great way to connect with customers—old and new.Read More
9 Tips for Positively Responding to a Negative Review June 10, 2020 Nora Johnson One Comment How to craft the perfect response to a negative review, and turn the situation around.Read More
Developing a Loyalty Program June 3, 2020 Kiley Wellendorf 2 Comments Using a loyalty program can increase the number of customers that come to your shop.Read More
Sponsored By Mail Shark Looking for your Next Marketing Partner? June 1, 2020 Sponsored Content No Comments Why not hire the last one you'll ever need?Read More
Sponsored By BOLT ON TECHNOLOGY Harness Bolt On Technology Regardless of CMS June 1, 2020 Sponsored Content No Comments NextGear allows any shop or technician to access BOLT ON’s suite of mobile repair solutionsRead More
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