When it comes to building a tight-knit team and an award-winning shop culture, Levon Arnold, owner of Long Arm Mechanics, it all starts with a commitment to hiring for fit, not convenience.
Foreign Affairs Auto in West Palm Beach, Fla. puts people over profit with a hospitality-based shop culture.
Ratchet+Wrench’s second annual look at the shops setting new standards with their workplace cultures.
The Network Academy is poised to permanently disrupt (and revolutionize) technician training
What operators have changed about their shop processes and how they’ve adapted
Member shops receive myriad benefits, including access to RepairPal’s #1 referral system
AutoFix owner Aaron Stokes shares the industry ups and downs that led him to some serious burnout and the strategies that helped get him back on track.
A guide to setting yourself—and your future successor—up for victory.
You'll never regret helping your community
Here are four books on leadership to add to your reading list.
Technology won't solve all your problems—just most of them
Breakthrough: Stay abreast of industry updates and technician certifications to stay competitive and empower your team
Breakthrough: Empower your technicians and work space to improve efficiency