How one shop owner turned a bad situation into a positive impact on his shop.

Shop owner Rachel Spencer elaborates taking on many roles to grow her and her husband’s Texas shop.

Four shop owners share the strategies they put into place in order to guarantee a nurturing and strong shop culture.

A “management guru” in the industry gives advice on how to figure out employee’s individual motivation.

Giving managers the freedom to run day-to-day operations helps owners focus on the bigger picture.

How a shop manager continues to form relationships with both customers and vendors.

At just 23 years old, Lesueur runs the show at Oxford Automotive, creating a healthy culture from a millennial’s perspective.

Starting off not knowing anything about the automotive industry, Jen Monclus has helped many auto repair shops thrive in the industry.