Four shop owners share the strategies they put into place in order to guarantee a nurturing and strong shop culture.
A “management guru” in the industry gives advice on how to figure out employee’s individual motivation.
Giving managers the freedom to run day-to-day operations helps owners focus on the bigger picture.
How a shop manager continues to form relationships with both customers and vendors.
At just 23 years old, Lesueur runs the show at Oxford Automotive, creating a healthy culture from a millennial’s perspective.
Starting off not knowing anything about the automotive industry, Jen Monclus has helped many auto repair shops thrive in the industry.
The Roadside Assistance and 36-Months/36,000-Miles Warranty from Parts Plus ensures premier benefits for your customers.
How an eight-year succession plan turned into years of growth and profit
Discussing an issue with an employee is never easy—or pleasant—but going about it the right way can prevent that behavior from happening again
Taking in the beauty around us
Can you sense the sarcasm?
How to embrace the fight
Build a culture every employee would describe as ‘fun’
A workplace culture architect shares where you should start to define and build your culture.