Protecting Your Business when Firing an Employee February 19, 2020 Alex Van Abbema One Comment These best practices will protect you, your managers and your business from lawsuits when firing an employee.Read More
The New Golden Rule of Leadership February 1, 2020 Maraya King No Comments One leadership style rarely fits all Read More
5 Ideas for the Next 5 Years January 1, 2020 Tess Collins No Comments The top trends to watch in order to stay competitive in the near future. Read More
Overcoming an Adverse Situation December 23, 2019 Abby Patterson No Comments How one shop owner turned a bad situation into a positive impact on his shop.Read More
Raising the Bar November 27, 2019 Abby Patterson No Comments Shop owner Rachel Spencer elaborates taking on many roles to grow her and her husband’s Texas shop.Read More
3 Issues That Drive Your Employees Away November 15, 2019 Kiley Wellendorf No Comments Learn about why your employees are leaving and what you can do to keep them around.Read More
Culture Components November 1, 2019 Abby Patterson and Nora Johnson No Comments Four shop owners share the strategies they put into place in order to guarantee a nurturing and strong shop culture. Read More
Sponsored By Kukui Stay Connected November 1, 2019 Advertiser Content No Comments Power your shop with real-time communication, and energize your team and your customers with Kukui Connect.Read More
A Love of Repairs October 29, 2019 Tess Collins No Comments This shop owner has turned a passion for fixing vehicles into a successful business ventureRead More
How to Motivate Employees Individually for Better Results October 22, 2019 Abby Patterson No Comments A “management guru” in the industry gives advice on how to figure out employee’s individual motivation.Read More
How to Bring Customers to a Rural Shop October 9, 2019 Alex Van Abbema 2 Comments Faced with a remote location, James Church of Oxford Automotive had to figure out how to access his desired customer base.Read More
Leading the Way September 26, 2019 Abby Patterson No Comments Giving managers the freedom to run day-to-day operations helps owners focus on the bigger picture.Read More
Strengthening Relationships for a Fast Turnaround September 17, 2019 Nora Johnson No Comments How a shop manager continues to form relationships with both customers and vendors.Read More
2019 All-Star Manager: Ben Lesueur September 4, 2019 Abby Patterson No Comments At just 23 years old, Lesueur runs the show at Oxford Automotive, creating a healthy culture from a millennial’s perspective.Read More
2019 All-Star Wild Card: Jen Monclus September 1, 2019 Abby Patterson One Comment Starting off not knowing anything about the automotive industry, Jen Monclus has helped many auto repair shops thrive in the industry.Read More
Sponsored By Parts Plus What is First-Class Service and Peace of Mind Worth? August 30, 2019 Advertiser Content No Comments The Roadside Assistance and 36-Months/36,000-Miles Warranty from Parts Plus ensures premier benefits for your customers.Read More
Stepping Into a New Role August 26, 2019 Nora Johnson One Comment Shop owner Kathleen Jarosik shares how the growth of her business has changed her role within her Florida shop.Read More
Make it Your Own August 19, 2019 Alayna Baggenstoss No Comments How an eight-year succession plan turned into years of growth and profitRead More
Motivating Yourself and Your Staff for Success August 14, 2019 Nora Johnson No Comments The best ways to find motivation within yourself in order to successfully inspire and celebrate your staff.Read More
The 5 Steps to Reprimanding an Employee August 12, 2019 Bob Cooper No Comments Discussing an issue with an employee is never easy—or pleasant—but going about it the right way can prevent that behavior from happening again Read More
Observational Therapy August 5, 2019 Mitch Schneider No Comments Taking in the beauty around usRead More
Strengthen Your Customer Relationships Through Communication July 29, 2019 Nora Johnson No Comments A Virginia MSO operator shares how her shop uses text messages to strengthen communication between the business and its customers.Read More
Build a Sturdy Multi-Location Business Model July 29, 2019 Kiley Wellendorf No Comments A shop owner from Idaho shares how his shop strives to stand out.Read More
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