Leadership

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Rachel Ko
Leadership

You Don't Know What You Don't Know

Feb. 15, 2024
Auto repair shop owners Erich Schmidt and Juke Ball reflect on the hard lessons they learned when starting their shops

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Nuthawut Somsuk
1223 Toolbox Micromanager
1223 Toolbox Micromanager
1223 Toolbox Micromanager
1223 Toolbox Micromanager
1223 Toolbox Micromanager
Dreamstime L 226276562
Dreamstime L 226276562
Dreamstime L 226276562
Dreamstime L 226276562
Dreamstime L 226276562
Sponsored

The Key to Constructive Leadership

Nov. 2, 2023
Sponsored by ETE REMAN
Rachel Ko
Kennedy Cover
Kennedy Cover
Kennedy Cover
Kennedy Cover
Kennedy Cover
Leadership

Torchbearers: Women Blazing the Trail in Auto Care

Oct. 27, 2023
The impact of women in automotive and the difference they're making in their shops and through advocacy.
Ashlee Ficklin Photography
shop communication dana
shop communication dana
shop communication dana
shop communication dana
shop communication dana
Leadership

Talking Points: Becoming a Clear Communicator

Oct. 4, 2023
Learning the nuances of verbal and nonverbal communication can go a long way in making you a more effective leader in the shop.
kali9
An auto technician stands in a shop. According to the 2023 Ratchet+Wrench Industry Survey Report, more technicians are becoming shop owners in 2023.
An auto technician stands in a shop. According to the 2023 Ratchet+Wrench Industry Survey Report, more technicians are becoming shop owners in 2023.
An auto technician stands in a shop. According to the 2023 Ratchet+Wrench Industry Survey Report, more technicians are becoming shop owners in 2023.
An auto technician stands in a shop. According to the 2023 Ratchet+Wrench Industry Survey Report, more technicians are becoming shop owners in 2023.
An auto technician stands in a shop. According to the 2023 Ratchet+Wrench Industry Survey Report, more technicians are becoming shop owners in 2023.
Leadership

Numbers: Who Becomes a Shop Owner?

July 19, 2023
In 2023, more auto technicians are becoming shop owners, but another group is now emerging.
Adobe Stock Images
Customer giving credit card
Customer giving credit card
Customer giving credit card
Customer giving credit card
Customer giving credit card
Leadership

Reframing the Recession

April 26, 2023
Finance expert Dennis McCarron shares industry insight on how to help your customers while protecting your business.
Wiac 1
Wiac 1
Wiac 1
Wiac 1
Wiac 1
Running a Shop

ADAPT: Women in Auto Care Panel Tackles Emerging Technologies

March 17, 2023
The panel discusses the impact of electric vehicles and ADAS on independent repair shops.
Drazen Zigic
An owner and advisor exchange a fist bump. For shop owners, ensuring that top performers are happy and fulfilled is important to the success of the whole shop.
An owner and advisor exchange a fist bump. For shop owners, ensuring that top performers are happy and fulfilled is important to the success of the whole shop.
An owner and advisor exchange a fist bump. For shop owners, ensuring that top performers are happy and fulfilled is important to the success of the whole shop.
An owner and advisor exchange a fist bump. For shop owners, ensuring that top performers are happy and fulfilled is important to the success of the whole shop.
An owner and advisor exchange a fist bump. For shop owners, ensuring that top performers are happy and fulfilled is important to the success of the whole shop.
Leadership

The Care and Feeding of Your Superstar Techs and Advisors

March 10, 2023
Shop owners who don’t connect with their teams run the risk of losing them.
Manon Halliburton Photography
Ben Nemtin at VISION
Ben Nemtin at VISION
Ben Nemtin at VISION
Ben Nemtin at VISION
Ben Nemtin at VISION
Leadership

Going from Impossible to Possible (VISION General Session Keynote)

March 8, 2023
Ben Nemtin's rise to prominence began with a list of impossible tasks. He believes you can do the same.