Four shop owners share the strategies they put into place in order to guarantee a nurturing and strong shop culture.

A “management guru” in the industry gives advice on how to figure out employee’s individual motivation.

Giving managers the freedom to run day-to-day operations helps owners focus on the bigger picture.

How a shop manager continues to form relationships with both customers and vendors.

At just 23 years old, Lesueur runs the show at Oxford Automotive, creating a healthy culture from a millennial’s perspective.

Starting off not knowing anything about the automotive industry, Jen Monclus has helped many auto repair shops thrive in the industry.