Two shop owners discuss how they found their ideal labor rate—without cutting costs.
With a generation of auto repair shop operators retiring, many will have to make an important choice on what to do with their business.
Establishing the standard from day one with these essential elements to any employee contract.
At just 23 years old, Lesueur runs the show at Oxford Automotive, creating a healthy culture from a millennial’s perspective.
When it comes to getting younger generations into the automotive industry, Dwayne Myers is leading the way.
Can you sense the sarcasm?
Reward: Cash Incentives, Increased Efficiency & Revenue
You may be successful right now, but in order to stay relevant, it’s imperative to think of ways to advance your operation.
Customers checking your prices got you frustrated? Joe Marconi details the difference between product-driven businesses and auto repair.
How to structure your shop’s labor rate, benefit selection, and employee schedule to keep your technicians from leaving your shop—or the industry as a whole.
NAPA TRACS Enterprise is the #1 multi-shop software solution.
Shop owner Gerry Frank shares how to find, hire and evaluate a customer service representative, as well as why you should invest in one.