Wayne Whitworth speaks on the strong company culture at Schertz Auto Service in Schertz, Texas, and the unique projects they collaborate on to make it happen.
In this week's Grow podcast, Ratchet+Wrench columnist Rissy Sutherland speaks with Tekmetric CEO and shop owner Sunil Patel about his unique journey into the industry.
How to structure your shop’s labor rate, benefit selection, and employee schedule to keep your technicians from leaving your shop—or the industry as a whole.
By setting clear expectations, Zappos has created a strong culture and established itself as a top customer service provider. Here's how those ideas can be applied in an independent repair shop.
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