Trending Stories

The most talked about stories and events in the industry


Lead: Find the Perfect Manager for Your Shop

For Aaron Stokes' monthly contribution to Ratchet+Wrench Radio, he discusses everything to consider when selecting your right-hand man, whether that be promoting someone within the company or hiring from the outside. By following his steps, you can find the perfect manager that will facilitate your vision as leader of the shop.
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How I Did It: Judi Haglin

Implementation, and simply getting things done, has been the theme of Judi Haglin's success as an owner, consultant and ambassador for the industry. Here's how Haglin, the 2018 Ratchet+Wrench All-Star Award winner in the Executive category, built her operation alongside her husband, Dana.
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The 2018 Ratchet+Wrench All-Star Awards

Talent. Determination. Goodwill. Passion. These are the attributes that define the industry’s finest—and they’re what we look to honor each year with our annual Ratchet+Wrench All-Star Awards. Here are five unique, innovative professionals pushing the automotive repair industry forward.
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Innovate: Making the Most of Digital Inspections

Digital inspections can streamline the courtesy inspection process and lead to improved efficiency and ARO—but how do you make a seamless transition into using the software? Dan Garlock, owner of Silver Lake Auto and Tire, is here to lay out everything you need to consider, from choosing the right software to making it part of the repair process to achieving a return on investment.
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