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Shop Life
Dutch Silverstein
Columns
Silverstein: Confidence Crisis: Why They Don't Trust Us
The right way to handle a misdiagnosis that leads to unnecessary repairs.
Dec. 26, 2025
Columns
Parnell: Think Like a Rookie
Dec. 23, 2025
Columns
Hayes: Board Meetings
Dec. 19, 2025
Columns
Broski: After the Customer Hangs Up
Dec. 18, 2025
Columns
Saeli: The Future of Training: Building Skills, Systems, and Technicians of Tomorrow
Dec. 15, 2025
Columns
Bunch: Why So Few Shops Break $3 Million: Part 5
Dec. 11, 2025
Courtesy of Bosch
Shop Life
Q&A With Todd Hertzler: Bosch’s Strategy for Maintaining Legacy Parts, Embracing New Technologies
Dec. 10, 2025
Columns
Sodhi: Google’s New "Sponsored" Label
Dec. 9, 2025
Columns
Bennett: The "Service Now" Revolution
Dec. 5, 2025
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