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Shop Life
Dutch Silverstein
Columns
Silverstein: Recognizing Our Customer’s Agency
Involving them in the DVI process means listening to what is most important when it comes to service.
Sept. 16, 2025
Shop Views
Shop View: Ironwood Automotive
Sept. 15, 2025
Columns
Callahan: Price, Quality, and Communication: Tackling the Three Biggest Client Hiccups
Sept. 11, 2025
Columns
Schmidt: Long Live Your Story
Sept. 9, 2025
Columns
Sodhi: Investing in Your Technicians: The Key to Growth for Auto Repair Shops in 2026 and Beyond
Sept. 8, 2025
Columns
Bunch: We Interrupt This Broadcast … Please Read
Sept. 5, 2025
Columns
Broski: Parts Guy or Partner?
Sept. 4, 2025
Shop Profiles
HEART Certified Auto Care's Brian Moak: A Man of the People
Sept. 2, 2025
Columns
Who Will Succeed in the Age of AI?
Aug. 29, 2025
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